Effective: September 16, 2026
1. Who we are
Just Blue Charles is a U.S.-based software organization. In this policy, “Just Blue Charles,” “we,” “us,” and “our” refer to the organization responsible for the website or service that links to this notice. Contact us at privacy@justbluecharles.com.
2. Information we collect
Information you provide
We may collect your name, email address, company, project or support details, communications, and any files or other information you choose to send us. If a product includes an account or paid service, it may also collect account, transaction, and service information described in that product's notice.
Information collected automatically
Our website or services may receive limited technical information such as IP address, browser and device type, operating system, referring page, pages requested, dates and times, crash information, and security logs. We use this information to operate, protect, and improve our services.
Information from others
We may receive information from clients, service providers, app stores, authentication providers, or business partners when necessary to provide a requested service or manage a business relationship.
3. How we use information
- Provide, maintain, troubleshoot, and improve our website, products, and services.
- Respond to inquiries, support requests, privacy requests, and security reports.
- Manage contracts, accounts, billing, and business relationships.
- Protect users, services, and the public from fraud, abuse, security incidents, and illegal activity.
- Comply with law, enforce terms, and establish or defend legal claims.
- Send operational messages and, where permitted, relevant business communications.
4. How we share information
We may share information with service providers that perform hosting, communications, analytics, security, payment, professional, or operational services under appropriate obligations. We may also share information when directed by a client, in a business transaction, to comply with law or valid legal process, or to protect rights, safety, and service integrity.
We do not sell personal information for money. We do not use personal information from this website for cross-context behavioral advertising.
5. Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and security records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by the type of information and relationship.
6. Security
We use administrative, technical, and organizational safeguards appropriate to the nature of the information and associated risks. No system can guarantee absolute security. See our Security page for reporting instructions.
7. Your choices and rights
Depending on where you live and the service involved, you may have rights to access, correct, delete, or obtain a copy of personal information, or to object to or restrict certain processing. You may also withdraw consent where processing relies on consent. Submit a request through our Data Requests page or email us. We may verify your identity and may retain information where permitted or required by law.
8. International processing
We are based in the United States. Information may be processed in the United States and other countries where our providers or clients operate. Where required, we use appropriate mechanisms intended to protect transferred information.
9. Children's privacy
Our general website and business services are not directed to children under 13, and we do not knowingly collect their personal information through this website. A child-directed product, if offered, will provide a specific notice and appropriate protections.
10. Third-party services
Our services may link to or integrate with third-party services. Their privacy practices are governed by their own notices. We encourage you to review those notices before providing information.
11. Changes to this policy
We may update this policy to reflect changes in our services, practices, or legal obligations. We will post the updated version with a revised effective date and provide additional notice where required.
12. Contact
Privacy questions and requests: privacy@justbluecharles.com
Legal correspondence: legal@justbluecharles.com
Organization: Just Blue Charles, United States