Privacy controls

Data and account requests.

Request access, correction, export, or deletion for information associated with a Just Blue Charles product or service.

Submit a request

Email privacy@justbluecharles.com from the email address associated with the product, when possible. Include:

Do not send a password, government ID, payment card number, or authentication code by email. We will explain any identity-verification step separately if it is necessary.

Account deletion

If the relevant product provides an in-app deletion control, that is usually the fastest method. Otherwise, submit an email request. Deleting an account generally removes or de-identifies associated personal information, subject to limited retention for security, fraud prevention, legal compliance, dispute resolution, or other purposes permitted by law.

Timing and verification

We will acknowledge the request and respond within the period required by applicable law. We may ask for information reasonably necessary to verify identity, authority, and the scope of the request. Authorized agents may be required to provide proof of authority.

Questions

See the Privacy Policy for more information or contact privacy@justbluecharles.com.