Last updated: September 16, 2026
Our approach
Just Blue Charles designs safeguards according to the nature of each product, the information it handles, and the risks reasonably associated with its operation. No method of storage or transmission is completely secure, but our goal is to reduce avoidable risk through disciplined engineering and operational controls.
Security practices
- Access controls designed around least privilege and individual accountability.
- Encryption in transit and appropriate protection for stored information.
- Dependency review, secure configuration, code review, and testing appropriate to the system.
- Logging, monitoring, backup, recovery, and incident-response planning where applicable.
- Collection and retention limited to the information reasonably needed for the service.
Report a vulnerability
Email security@justbluecharles.com with the affected product or URL, a description of the issue, steps to reproduce it, and the potential impact. Please do not include access credentials or sensitive personal information.
Responsible research
Do not access, modify, retain, or share data that does not belong to you; disrupt a service; use social engineering; or perform high-volume automated testing. Stop if you encounter personal data and notify us promptly. We will review good-faith reports and coordinate next steps when appropriate.
Account security
Users remain responsible for protecting their credentials, using supported software, and notifying us promptly of suspected unauthorized access. We will never ask for a password by email.